Vita Sancta

Support

We’re here to help with your account, planner and Vita Sancta subscription access.

Operated by David Rohrer, operating Vita Sancta. Include your device type, Vita version, what happened and what you expected. For an account question, use your account email if possible. Leave passwords, authentication codes, payment details and private prayer/reflection text out of your message.

Account and cloud backup

Use Forgot password? on the sign-in page for a reset email. Check spam/junk if an account email is missing. For Google/Apple sign-in, use the provider associated with your account. Settings → Account & subscription shows subscription and backup status. Keep the original device’s information until the backup confirms. Contact us before clearing app data if changes have not synchronized.

Subscriptions

Use Restore purchases in Vita’s account settings if a store purchase is not reflected. Manage billing or request a refund through the store where you subscribed: Apple or Google Play. Deleting the app or Vita account does not cancel recurring billing.

Privacy and deletion

You can request account deletion without the app. Visit Delete your account for the request button, in-app steps and information about what is removed. Our Privacy Policy describes cloud data and device-only information.

Community and safety

Use the post menu to Report content or Block its poster. For moderation questions, appeals or child-safety concerns, email support with “Community safety” in the subject. Read our Community Guidelines. Do not send illegal imagery. Vita is not an emergency service and support is not continuously monitored.

Digital Discipline

Digital Discipline is optional and depends on Android Accessibility/Usage Access or iPhone Screen Time authorization. Check its status in Settings if protection is paused. Turn it off in Vita or revoke the permission in system settings when needed. Detailed usage history and accountability PIN material stay on the device; a new iPhone requires fresh app selection.